General Information
MAGTEX USA exclusively sells to distributors and businesses. We do not sell directly to the general public.
To register as a distributor, please fill out the application form on our registration page. Once approved, you’ll have access to pricing and inventory online.
Go to our website and select “Login” at the top right. Enter your registered email address and password.
Use the “Forgot Password?” option on the login page and follow the instructions to reset it.
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Orders
After logging in, browse our catalog, add products to your cart, and follow the checkout process to complete your order.
Please contact our customer service team as soon as possible to discuss modifications or cancellations.
Payments
We accept major credit cards, wire transfers, and other secure payment methods provided during checkout.
Shipping
We ship within the United States and to select international locations. Available shipping options will be shown during checkout.
Delivery times vary depending on the location and shipping method selected. Estimated times will be provided at checkout.
Returns and Claims
We accept returns of unused products in their original packaging within 30 days of delivery.
Please contact us within 7 days of receiving your order with details and photos of the issue, and we will resolve it promptly.
Customer Support
You can reach us by email, phone, or through the contact form on our website.
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